Aside from Fjermastad’s research interest in computer-mediated-communications and leadership, he also studies electronic customer relationship management and information personalization, privacy and security.  

Fjermestad has co-edited 11 special journal issues about information systems.  They have included International Journal of Electronic Commerce; Electronic Markets; Group Decision and Negotiation. His publications include one edited book about customer relationship management and more than 100 papers in scholarly journals.  He serves on the editorial boards for the Journal of Information Science and Technology; International Journal of Electronic Collaboration; International Journal of Information Security and Privacy and more.  Fjermestad received his doctorate from Rutgers University in management information systems.

 Convocation at NJIT traditionally honors select faculty and staff members who have demonstrated the highest level of excellence over a sustained period.  “We reward them not only for their achievement, but because their leadership serves as a testament to NJIT’s commitment to excellence,” said Donald H. Sebastian, PhD, Acting Provost and vice president of research and development. 

A. Zachary Yamba, EdD, President of Essex County College, was the keynote speaker at the event.  Yamba is the longest-serving college president in New Jersey, who is widely credited with transforming Essex County College into the vibrant and progressive institution that today enrolls more than 20,000 students.  Yamba was one of the early founders of a partnership that has enabled ECC and neighboring NJIT, Rutgers-Newark and the University of Medicine and Dentistry of New Jersey to collaborate on numerous collegiate and community initiatives in the city’s University Heights district.