Nancy Coppola, of Mountain Lakes, a professor in the department of humanities at NJIT and the director of the Master of Science program in Professional and Technical Communication, received the Jay R. Gould Award for Excellence in Teaching Technical Communication from the Society for Technical Communication.
Coppola received the honor for outstanding achievements in promoting technical communication as a discipline; for innovative curriculum and program design; and for excellent teaching that has inspired the next generation of technical communicators.
"We are so pleased in the College of Science and Liberal Arts (CSLA) when excellence and commitment receive recognition,” said CSLA Dean Fadi Deek. “Nancy has invested years to build this program into something that matters and we are just beginning to enjoy the fruits of her labor with higher enrollments, dedicated, enthusiastic students, and a strong faculty. How thrilling to have others notice."
She was honored for leadership in research-based instruction in this field, according to the citation. She has made an outstanding contribution to not only teaching the body of knowledge but also developing a knowledge base as an original member of this organization’s “Body of Knowledge” initiative. Her research on core competencies expected of graduates who practice technical communication helped inform the structural backbone for the current initiative.
As founding director of one of the first online graduate programs in technical communication, Coppola demonstrates a sustained pattern of mentorship to ensure student success.
She built and maintains a strong student network of community through social media use. Involved in research beyond the classroom, she has ensured that her funded work always included a student presence. Her publications and presentations of research on learning outcomes for programs and core competencies for students in technical communication have established her as a national figure in program assessment who is changing the way technical communication is taught and measured.
Coppola was named an STC Associate Fellow last year, one of the highest ranks that the Society confers upon a member. Coppola received her BA from Simmons College and a master’s and doctoral degrees, both in English, from Syracuse University.
The Society is the largest association of technical communicators in the world, comprised of more than 14,000 members on six continents throughout its 130 chapters. Members work in every industry, producing instructional manuals, online help, multimedia, training resources, and other forms of technical communication.