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Technology Survey
Security

Janaury 20-22, 2002
Topline Report
400 Interviews, Margin of Error=+/- 4.9%
Percentages in this report may not add up to 100% due to rounding


1. Are you 18 years of age or older?

100% --Yes       

2. Thinking about issues of security and safety. . .Would you say the United States is much more secure and safe from terrorism now than before September 11th, somewhat more safe and secure, somewhat less safe and secure, much less safe and secure or would you say the level of safety and security from terrorism has not changed?

24% --Much more safe and secure 
          76% Net more safe
52% --Somewhat more safe and secure
   4% --Somewhat less safe and secure 
         7% Net less safe
   3% --Much less safe and secure
15% --No change
   1% --Don't know/Refused

3. What about you personally, would you say you feel much more safe and secure from terrorism now than before September 11th, somewhat more safe and secure, somewhat less safe and secure, much less safe and secure or would you say your feelings about your personal level of safety and security from terrorism has not changed?

16% --Much more safe and secure 
          47% Net more safe
31% --Somewhat more safe and secure
12% --Somewhat less safe and secure 
      17% Net less safe
   5% --Much less safe and secure
33% --No change
   2% --Don't know/Refused

4. How about computer information systems and the Internet. . .Would you say computer systems and the Internet are much more secure from attack by terrorists or hackers, somewhat more secure, somewhat less secure or much less secure from attack by terrorists or hackers since September 11th, or would you say that nothing has changed?

   6% --Much more secure 
           23% Net more secure
17% --Somewhat more secure
11% --Somewhat less secure 
       17% Net less secure
   6% --Much less secure
39% --No change
20% --Don't know/Refused

5. How likely would you say it is that another act of terrorism will occur within the United States within the next two years?  Would you say it is very likely, somewhat likely, somewhat unlikely or very unlikely that another act of terrorism will occur within the United States within the next two years?

42% --Very likely   
                      80% Net likely
38% --Somewhat likely
   8% --Somewhat unlikely 
       16% Net unlikely
   8% --Very unlikely
   4% --Don't know/Refused

6. Would you say the government, meaning federal, state and local governments are doing enough to protect the United States from future attacks?

66% --Yes
28% --No
   6% --Don't know/Refused

7. Some people say that the US government is going too far in its attempts to stop terrorism by infringing on individual freedoms, while others say what the government is doing is not a significant infringement on civil liberties and is justified by the need to stop terrorism.  Which view comes closest to your own?

17% --Government is going too far and is infringing on freedoms
77% --Government actions are warranted and not infringing on freedoms
   2% --Other/Neither/Both   (DO NOT READ)
   4% --Don't know/Refused

For each of the following issues, please tell me how serious a concern it is to you personally, that is if you believe it could happen to you or not.  For each, please tell me if it is a very serious concern that it could happen to you, a somewhat serious concern, not that serious or not serious at all.
(ROTATE
)

8. Terrorism, such as occurred on September 11th

56% --Very serious concern 
                      81%   Net serious concern
25% --Somewhat serious concern
12% --Not that serious 
                        19% Net not serious concern
   7% --Not serious at all
   *-- Don't know/Refused

9. Terrorism, such as anthrax

36% --Very serious concern 
                      70% Net serious concern
34% --Somewhat serious concern
18% --Not that serious 
                       30% Net not serious concern
12% --Not serious at all
   * --Don't know/Refused

10. Violent crime, such as assault


41% --Very serious concern 
                        67% Net serious concern
26% --Somewhat serious concern
19% --Not that serious 
                        33% Net not serious concern
14% --Not serious at all
   * --Don't know/Refused

11. Non -violent crime, such as burglary or theft

27% --Very serious concern 
                        67% Net serious concern
40% --Somewhat serious concern
21% --Not that serious 
                        32% Net not serious concern
12% --Not serious at all
   1% --Don't know/Refused

12. Computer viruses that affect computers at home or work

35% --Very serious concern 
                        68% Net serious concern
33% --Somewhat serious concern
14% --Not that serious 
                        26% Net not serious concern
12% --Not serious at all
   7% --Don't know/Refused

13. Online credit card theft

41% --Very serious concern 
                        68% Net serious concern
27% --Somewhat serious concern
12% --Not that serious 
                        29% Net not serious concern
17% --Not serious at all
   3% --Don't know/Refused

14. Identity theft, wherein criminals steal your personal information and then posing as you, take out bank loans or apply for credit cards

54% --Very serious concern 
                        81% Net serious concern
27% --Somewhat serious concern
   9% --Not that serious 
                        19% Net not serious concern
10% --Not serious at all
   1% --Don't know/Refused

15. Individuals, companies or government agencies being able to find out personal information about you online

42% --Very serious concern 
                        71% Net serious concern
28% --Somewhat serious concern
15% --Not that serious 
                         28% Net not serious concern
13% --Not serious at all
   1% --Don't know/Refused

16. Having a record of your activities, such as what you purchase and where you travel, created and sold for marketing purposes

38% --Very serious concern 
                        66% Net serious concern
28% --Somewhat serious concern
18% --Not that serious 
                        33% Net not serious concern
15% --Not serious at all
   1% --Don't know/Refused

17. Having your privacy invaded by a government agency or department

26% --Very serious concern 
                        55% Net serious concern
28% --Somewhat serious concern
25% --Not that serious 
                        45% Net not serious concern
20% --Not serious at all
   1% --Don't know/Refused

18. Being falsely detained or arrested

25% --Very serious concern 
                        48% Net serious concern
23% --Somewhat serious concern
22% --Not that serious 
                        51% Net not serious concern
30% --Not serious at all
   1% --Don't know/Refused

19. Being profiled based on your ethnicity or behavior

25% --Very serious concern 
                        45% Net serious concern
21% --Somewhat serious concern
25% --Not that serious 
                        53% Net not serious concern
29% --Not serious at all
   1% --Don't know/Refused

For each of the following ideas to promote safety and security, please tell me if you think it is an excellent idea, a good idea, only a fair idea or a poor idea for promoting safety and security.
(ROTATE)

20. Require national identity cards

33% --Excellent idea   
                       67% Net Excellent/Good idea
34% --Good idea
16% --Only a fair idea 
                        30% Net Only a fair/Poor idea
15% --Poor idea
   2% --Don't know/Refused

21.a. Require everyone in the United States who hasn't been fingerprinted to be fingerprinted

28% --Excellent idea   
                       60% Net Excellent/ Good idea
32% --Good idea
17% --Only a fair idea 
                        39% Net Only a fair/Poor idea
21% --Poor idea
   2% --Don't know/Refused

21.b. Require everyone in the United States who hasn't been fingerprinted to be fingerprinted and all fingerprint data to be accessible to government security agencies

39% --Excellent idea   
                       72% Net Excellent/Good idea
33% --Good idea
10% --Only a fair idea 
                        27% Net Only a fair/Poor idea
17% --Poor idea
   1% --Don't know/Refused

22. Require everyone in the United States to submit DNA, either through a hair or blood sample

19% --Excellent idea   
                       45% Net Excellent/Good idea
26% --Good idea
17% --Only a fair idea 
                        52% Net Only a fair/Poor idea
35% --Poor idea
   3% --Don't know/Refused

23. Make it easier for the government to wiretap phone lines

12% --Excellent idea   
                       39% Net Excellent/Good idea
27% --Good idea
23% --Only a fair idea 
                        58% Net Only a fair/Poor idea
36% --Poor idea
   3% --Don't know/Refused

24. Make it easier for the government to listen in on cellular phone conversations

10% --Excellent idea   
                       28% Net Excellent/Good idea
18% --Good idea
22% --Only a fair idea 
                        70% Net Only a fair/Poor idea
8% --Poor idea
   2% --Don't know/Refused

25. Allow government security agencies more access to individual's e-mail

12% --Excellent idea   
                       38% Net Excellent/Good idea
25% --Good idea
18% --Only a fair idea 
                        58% Net Only a fair/Poor idea
40% --Poor idea
   4% --Don't know/Refused

26. Use computer technology to scan for the faces of criminal or terrorist suspects in public places such as airports and stadiums

45% --Excellent idea   
                       84% Net Excellent/Good idea
39% --Good idea
   9% --Only a fair idea 
                        16% Net Only a fair/Poor idea
   6% --Poor idea
   1% --Don't know/Refused

27. Increase the use of computer programs that create profiles of people considered a risk based on their behavior, including those who travel to unfriendly countries or use cash for purchases of things such as airline tickets or cars

30% --Excellent idea   
                       66% Net Excellent/Good idea
37% --Good idea
15% --Only a fair idea 
                        29% Net Only a fair/Poor idea
15% --Poor idea
   4% --Don't know/Refused

28. Allow government security agencies to compile a database on individual Americans based on their participation in groups or organizations that are believed to support criminal or terrorist activity

35% --Excellent idea   
                       66% Net Excellent/Good idea
31% --Good idea
17% --Only a fair idea 
                        31% Net Only a fair/Poor idea
14% --Poor idea
 2% --Don't know/Refused

29. Increase the use of x-ray scanning of packages sent via mail or other shippers such as Fed-Ex and UPS

52% --Excellent idea   
                       86% Net Excellent/Good idea
34% --Good idea
   8% --Only a fair idea 
                        12% Net Only a fair/Poor idea
   5% --Poor idea
   1% --Don't know/Refused

30. Use data from EZ-Pass to look for wanted persons

33% --Excellent idea   
                       68% Net Excellent/Good idea
35% --Good idea
12% --Only a fair idea 
                        29% Net Only a fair/Poor idea
16% --Poor idea
   3% --Don't know/Refused

31.a. Use of retinal scanners that will recognize patterns in the eye to verify a person's identity before allowing them to use an ATM

33% --Excellent idea   
                       66% Net Excellent/Good idea
33% --Good idea
16% --Only a fair idea 
                        32% Net Only a fair/Poor idea
15% --Poor idea
   2% --Don't know/Refused

31.b. Use of retinal scanners that will recognize patterns in the eye to verify a person's identity before allowing them to board a plane 

45% --Excellent idea   
                       78% Net Excellent/Good idea
33% --Good idea
12% --Only a fair idea 
                        21% Net Only a fair/Poor idea
   9% --Poor idea
   1% --Don't know/Refused

32. Thinking about safety and security solutions. . .Some people say more emphasis should be placed on stopping terrorism and criminal activity by increasing human intelligence, such as gathering better information by having more intelligence agents on the ground overseas and by training law enforcement, baggage handlers and others to be more vigilant.  Others say that we should instead rely on technology by using facial recognition systems at airports, having computers do behavior profiling and improve scanning technology at airports, mail facilities and public places.  Which view comes closest to your own?

32% --We should rely more on human intelligence
18% --We should rely more on technology
47% --We should rely on both equally
   1% --Neither  (DO NOT READ)
   1% --Don't know/Refused (DO NOT READ)

Turning to computer and Internet safety issues. . .

33. Have you ever received a computer virus via email at home or work?

40% --Yes
58% --No
   3% --Don't know/Refused

34. Have you ever had a computer virus affect your computer at home or work?

32% --Yes
66% --No
   2% --Don't know/Refused

35. Do you think online computer chat rooms should be monitored by the government for dangerous or offensive content?

43% --Yes
49% --No
   8% --Don't know/Refused

36. Some parents have installed programs on computers that their kids use to blocks sites that they don't want their kids to see.  Do you strongly support this kind of action, somewhat support it, somewhat oppose it or strongly oppose this kind of action by parents?

74% --Strongly support 
                        85% Net support
12% --Somewhat support
   2% --Somewhat oppose 
                          5% Net oppose
   3% --Strongly oppose
   7% --Up to parents to decide for themselves  (DO NOT READ)
   3% --Don't know/Refused

37. Another technology allows parents to check the websites their children visit, who they talk to and what they say in online discussion groups. Do you strongly support this kind of action, somewhat support it, somewhat oppose it or strongly oppose this kind of action by parents?

66% --Strongly support 
                        83% Net support
17% --Somewhat support
   3% --Somewhat oppose 
                        7% Net oppose
   3% --Strongly oppose
   7% --Up to parents to decide for themselves  (DO NOT READ)
   4% --Don't know/Refused

For each of the following safety and security technologies, please tell me if you have a great deal of confidence in the technology, some confidence, little confidence or no confidence.
(ROTATE)

38. Airport x-ray machines

27% --A great deal of confidence 
                       75% Net great/some confidence
48% --Some confidence
15% --Little confidence 
                                            24% Net little/no confidence
   9% --No confidence
   1% --Don't know/Refused

39. Credit card security features

22% --A great deal of confidence 
                       69% Net great/some confidence
47% --Some confidence
17%-- Little confidence 
                                            25% Net little/no confidence
   8% --No confidence
   6% --Don't know/Refused

40. Online purchase security programs

17% --A great deal of confidence 
                       62% Net great/some confidence
45% --Some confidence
15% --Little confidence 
                                            27% Net little/no confidence
12% --No confidence
11% --Don't know/Refused

41. Home alarm systems

30% --A great deal of confidence 
                       76% Net great/some confidence
47% --Some confidence
11% --Little confidence 
                                            20% Net little/no confidence
   9% --No confidence
   3% --Don't know/Refused

42. Computer anti-virus protection

25% --A great deal of confidence 
                       73% Net great/some confidence
48% --Some confidence
11% --Little confidence 
                                            18% Net little/no confidence
   8% --No confidence
   9% --Don't know/Refused

43. Corporate computer systems' protection technology

16% --A great deal of confidence 
                       65% Net great/some confidence
49% --Some confidence
14% --Little confidence 
                                            22% Net little/no confidence
   8% --No confidence
13% --Don't know/Refused

44. Police criminal databases

27% --A great deal of confidence 
                       81% Net great/some confidence
55% --Some confidence
   7% --Little confidence 
                                            14% Net little/no confidence
   7% --No confidence
   5% --Don't know/Refused

45. Keeping a gun in the home for protection

14% --A great deal of confidence 
                       29% Net great/some confidence
15% --Some confidence
13% --Little confidence 
                                            66% Net little/no confidence
53% --No confidence
   5% --Don't know/Refused



DEMOGRAPHICS

I only have a few more questions for statistical purposes only....

46. What is your age please? Please just stop me when I get to the correct range.
 
  9% --18-24
16% --25-34
20% --35-44
21% --45-54
15% --55-64
17% --65+
  2% --Refused

47. What is the last grade of formal education you have completed?  Again, just stop me when I get to the correct range.

  4% --Less than high school
24%-- High school graduate
21% --Some college/vocational school
32% --College graduate
17% --Post graduate
  1% --Refused

48. Do you have a computer at home or work that is connected to the Internet?

82% --Yes
17% --No
   1% --Don't know/Refused

49. In an average year, how often would you say you fly in commercial airplanes?

   7% --Once a month or more
10% --Six to eleven times a year
17% --Three to five times a year
32% --One or two times a year
18% --Rarely
15% --Never
   2% --Don't know/Refused

50. And finally, which of the following best characterizes your main racial or ethnic background?

84% --White / Caucasian   
   4% --Black / African American   
   2% --Hispanic / Latino     
   4%  --Asian American / Asian   
   4% --Other (SPECIFY, DO NOT READ)   
   2%   --Don't know/refused

51. What is your religious affiliation? (READ CATEGORIES)

43% --Catholic
28% --Protestant (Accept Episcopal, Methodist, Baptist, Lutheran, Presbyterian, etc.)
  6% --Jewish
12% --Other (Specify) (DO NOT READ)

(PROBE: ASK, "But what is your religious background?")
11% --Don't know/Refused (DO NOT READ)

A.  Gender
 
48% --Male
52% --Female

B. County

49%
North:  Bergen, Essex, Hudson, Morris, Passaic, Sussex, Union, Warren;
24%
Central:  Ocean, Hunterdon, Mercer, Middlesex, Somerset, Monmouth;
27%
South:  Atlantic, Burlington, Camden, Cape May, Cumberland, Gloucester, Salem.


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