Patient Rights & Responsibilities

Patient Rights:

  • To be treated with respect, dignity, and consideration of the individual patient's cultural, psychosocial, spiritual, and personal values, beliefs, and preferences.

  • To be free from mental, physical, sexual, and verbal abuse, neglect, and exploitation while under the care of Student Health Services.

  • To receive the best care available for your problem, without regard to national origin, race, age, gender, religious beliefs, sexual orientation, disability, or illness.

  • To know the identity and professional status of individuals providing your care.

  • To obtain from the provider, to the degree known, information concerning your diagnosis, treatment, and prognosis.

  • To be informed (along with your family when appropriate) about the outcomes of care, including unanticipated outcomes. 

  • To have your pain assessed, treated and managed appropriately.

  • To participate in decisions involving your health care and in resolving conflicts about care decisions.

  • To refuse care, treatment, or services in accordance with law and regulation and to be informed of the medical consequences of such action.

  • To refuse participation in research studies.

  • To confidential treatment of disclosures and records, and to approve or refuse the release of such information, except where release is required by law.

  • To a safe and accessible environment.

  • To receive an itemized statement of the services provided by Student Health Services and information about fees and payment policies upon request.

  • To voice concerns and/or recommend changes in policies and services.

Patient Responsibilities:

  • To provide, to the best of your ability, accurate and complete information needed to assure your proper evaluation and treatment.
  • To follow treatment plans recommended by your provider and to ask questions or discuss concerns with the provider when you do not understand or agree with the plan of treatment.
  • To be respectful and considerate of other patients, Student Health Services staff and facility.
  • To follow appropriate rules and regulations.
  • To keep appointments reliably and promptly or to notify Student Health Service when you are unable to do so.
  • To fulfill financial obligations for your care in a timely manner.
  • To be familiar with your health insurance coverage and provide information necessary for appropriate provider referral, if needed.
  • To accept consequences as a result of your actions.