Financial Hardship Appeals Process

The Hardship Committee is comprised of administrators from the offices of Finance, Financial Aid, Dean of Students, Academic Affairs, and the Bursar. This committee reviews all applications submitted and makes a determination to accept or reject the appeal as submitted. The appeal process is not valid for incoming students​. The appeals process is only valid for past semester(s).  Current and future semesters are not considered.  The decision of the committee is final and binding and the matter cannot be appealed again. The committee has the privilege to provide credits/refunds as deemed appropriate on a case by case basis, however, the general procedure below list instances in which a refund or credit would be considered.

• REFUND-Applications for appeal for a REFUND will be considered for the following reasons-a withdrawal due to a documented medical or mental health issue for self or close family relative (accident, illness, serious injury, etc.) or withdrawal due to documented death of a close family relative. (Student must submit documentation of the death, such as an obituary or a copy of the death certificate.)

• CREDIT-Applications for appeal for a CREDIT will be considered for the following reasons: university error or extraordinary circumstances that were beyond the control of the student. Applications for Credits will not be considered once the semester has ended. Credits, if approved, will be granted for the next immediate major term, Fall or Spring; if the credit is not used it will be forfeited. 

NJIT will assist students who struggle with unforeseen financial situations in as much as providing payment plans or financial counseling. NJIT will not "write off", "extinguish" or "absolve" a student of their financial responsibility due to the sole reason of inability to pay.

Appeal Procedure:

1. The student must complete the Financial Hardship Appeal Application form located on the Bursar website.
2. Student Health Insurance Waiver will not be considered as an appeal.  You must qualify for a waiver.  Please visit our health insurance webpage.
3. NON-MEDICAL documentation should be sent to hardshipcommittee@njit.edu. A REFUND request will be automatically denied if no supporting documentation is provided.
4. MEDICAL DOCUMENTATION should be emailed to the Dean of Students office at dos@njit.edu.
5. Once the Appeal Application form and documentation are received, it is processed within the Office of the Bursar and sent to the committee for review. A decision will be made based on the appeal materials provided. Once a decision has been made, an email will be sent to the student's NJIT email notifying them of the committee's decision and the state of the student's account. The entire Hardship Refund process takes approximately four weeks.